If we can prove a violation of the Real Estate Licensing Law, a formal hearing may be held which could result in the revocation or suspension of the agent's license. We investigate complaints against subdividers accused of violating subdivision laws. If we can prove a violation, further sales may be stopped until such time as the violations are corrected.
We may be able to facilitate resolution of your dispute or issue. For more information see the Complaint Resolution Program page. We cannot act as a court of law, so we cannot order that monies be refunded, contracts be canceled, damages be awarded, etc. If you have this type of problem, you should consult an attorney. Provide a written explanation of the exact nature of your complaint. Summarize your complaint in a chronological manner using these guidelines:.
The updated rule chapter will be made available upon its effective date of November 17, Please see the On the Level page for archives of past editions. When natural disasters strike Texas, the TDLR Air Conditioning and Refrigeration Program stands ready to provide air conditioning and refrigeration contractors with guidance to help them complete recovery efforts safely.
On Tuesday, May 18, the Texas Commission of Licensing and Regulation held an emergency meeting in response to an imminent threat to public health and safety. It has been found that compliance with Section With summer heat approaching in Texas, failed or malfunctioning air-conditioning systems can pose a danger to public health and safety. To help alleviate this threat, the Commission voted to amend rules in the Electricians and Air Conditioning and Refrigeration Contractors programs to delay the effective date of Section The amendments are effective May 20, and expire in days, unless renewed by the Commission.
During this meeting if the Administrative Officer feels that disciplinary action is warranted, the Administrative Officer has the discretion to propose and enter into a voluntary disciplinary agreement referred to as a Proposed Resolution Agreement with the licensee.
This occurs only if the licensee agrees to the discipline. Any discipline that a licensee voluntary agrees to also provides the licensee with the opportunity to withdraw from the agreement within the appeal period, which ends sixty 60 days after signing and entering into the agreement. Upon the expiration of the sixty 60 day appeal period the agreement is forwarded to a member of the Board's Resolution Review Committee RRC for review and approval.
If approved by a member of the RRC, the agreement is then forwarded to a quorum of the Board for review and approval as a final order. Any discipline agreed upon must first be approved by a member of the Resolution Review Committee and then approved by the Board before it becomes effective.
A case will be forwarded to the RRC for the following reasons: a If the administrative officer does not offer a voluntary discipline agreement to the licensee; b If a voluntary discipline agreement is not agreed upon between the administrative officer and the licensee; c If the RRC member performing the review does not feel that the agreement entered into between the Administrative Officer and the Respondent is appropriate, or d If the licensee withdraws from a Proposed Resolution Agreement during the appeal period.
Please note that this list does not cover all of the possible situations in which a case may be referred to the RRC, but does include the most prevalent circumstances. The RRC will then hold a scheduled meeting to review the case file. The licensee is invited and strongly urged to attend the meeting, but is not required to appear. The RRC receives information relative to the complaint from the Administrative Officer s who investigated it.
If the licensee chooses to attend, the RRC also gives the licensee an opportunity to present their account of the complaint and any additional information pertinent to the complaint. At the conclusion of the RRC meeting, the committee members deliberate, and if they feel that disciplinary action is warranted, the RRC has the discretion to propose and enter into a voluntary disciplinary agreement referred to as a Resolution Conference Proposed Resolution Agreement with the licensee only if the licensee agrees to the discipline.
A case will be forwarded to the Board's attorney for preparation and presentation in a Formal Hearing for the following reasons: a If the RRC does not offer a voluntary discipline agreement to the licensee; b If a voluntary discipline agreement is not agreed upon between the RRC and the licensee; c Or if the licensee withdraws from a Review Conference Proposed Resolution Agreement.
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