Report abuse. Details required :. Cancel Submit. Reza Ameri Volunteer Moderator. Are you typing correct IP Address? Printer might setup default username and password for security reason. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.
In reply to Reza Ameri's post on December 27, First of all, thank you for a quick reply back! I am typing in our network IP address and password but it is not accepting it. When the print server is joined to the domain, I get the prompt for a username and password to connect to the shared printer. When the print server is not joined to the domain, I do not get the prompt for a username and password to connect to the shared printer.
The issue is with allowing a guest to connect to a shared printer without inputting a username and password. The issue is not with the device since it does work when the printer server is not on the domain.
I have enabled the domain guest account, added it to the shared printer ACL as well as enabled the printer server guest account, and added it to the shared printer ACL. I am still prompted for credentials when connecting to a shared printer. Office Office Exchange Server. Not an IT pro? Windows Server TechCenter. Sign in. United States English. Ask a question. Quick access. I would suggest the next step would be to perform an advanced reset on the printer.
I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen. Default user name in this case is " admin ", in case you as well set a password your for HP printer network and had trouble logging back into your HP printer network administrator settings. Didn't find what you were looking for? Ask the community.
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